Your safety and sense of security is very important. This is why Joyful Phoenix has created two privacy policies: one for website data, and one for personal data for clients who book appointments with us.
If you are a website visitor,please read and review the following information about the data collected on the Joyful Phoenix Coaching and Consulting website.
The personal data we collect and why we collect it
We want you to feel safe browsing through this website and commenting on what you find here. To that end, we’ve built this Website Privacy Policy into our Terms of Use, so you know exactly what we’re tracking.
– Comments –
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
– Media –
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
– Contact forms –
Information gathered through the contact form, such as name and contact information, allows us to answer questions and help set up appointments for discovery calls, hypnosis, and Rapid Transformational Therapy sessions. This information is private to Gwen Bristol and Joyful Phoenix Coaching and Consulting. It is not used to send spam or other harmful or irritating content, and it is never sold as leads to other companies.
– Cookies –
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cookies may also be used in the resources section of the website or in embedded links for occassional affiliate promotions. Cookies vary depending on the affiliate program used, and you are responsible for understanding the privacy policies, including cookie lengths, of the affiliate websites whose pages you visit or click through from the Joyful Phoenix Coaching and Consulting website.
– Embedded content from other websites –
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. It is your responsibility to check the privacy policy of other websites, including those with content embedded in pages at www.joyfulphoenix.com.
– Analytics –
At this time, Joyful Phoenix Coaching and Consulting does not use any analytical software except basic information provided through WordPress.
Who we share your data with
According to our Client Privacy Policy, client data is only shared in three instances: 1) Gwen Bristol may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; 2) if a client is in imminent danger to himself/herself or others; or 3) if a subpoena of records has been requested.
Likewise, data from the website, such as those data items listed in the above section, are not shared with third parties, sold as leads, used for internet marketing, or the like, but may be shared with the proper authorities if a subpoena of records has been requested.
Please be aware that clients share their data themselves during the booking process, through website integrations with Calendly, Google, Stripe, and PayPal, to set appointments, send reminders, and make payments. Clients are responsible for understanding the privacy policy of these companies.
Please note that Joyful Phoenix Coaching and Consulting does not gather information from or through these websites, and in no way has access to financial information or other sensitive information from these websites.
– How long we retain your data –
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
– What rights you have over your data –
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
– Where we send your data –
Visitor comments may be checked through an automated spam detection service.
– Your contact information –
This is gathered for client services only, such as setting up discovery calls, hypnosis, and Rapid Transformational Therapy sessions, and to provide other necessary services to clients. On the website, this may be gathered through the contact form.
It may also be gathered during the booking session, through Calendly and Google, for use only with Joyful Phoenix Coaching and Consulting. Clients and website visitors are advised to review and understand the privacy policy for these companies. the privacy policy for Calendly can be found at Calendly Privacy Policy, and the privacy policy for Google can be found at Google Privacy Policy.
Additional Information
– How we protect your data –
Website data, including cookies, media, comments, embedded content, and analytical data, are kept on the website only, and are only accessed through password-protected devices and two password-protected accounts. We also use WordPress plug-ins such as JetPack and SiteLock to protect client data.
– What data breach procedures we have in place –
In the event of a data breach, we will pause all processes immediately and work to rectify the problem as soon as possible. This includes posting an anouncement on the front page and on a blog post. If client personal identification information is in danger, information from the contact form will be used to contact clients immediately.
– What third parties we receive data from –
Joyful Phoenix Coaching and Consulting currently works with Blue Host and WordPress, with some WordPress plug-ins such as as themes and security packs. At this time, we don’t receive data from any such third parties, or any other third parties, that we believe could endanger client data, and we don’t anticipate such an event.
– What automated decision making and/or profiling we do with user data –
There are currently no automated measures on the Joyful Phoenix Coaching and Consulting website, and we don’t anticipate a need for any. However, the website is integrated with Calendly and Google, in order to set appointments, send reminders and thank you notes, and take payments through Stripe and PayPal. While Joyful Phoenix Coaching and Consulting does not receive client data from these sources, clients should be responsible to review and understand the privacy policies of these companies. Please see the list of privacy policies included in a previous portion of this website privacy policy for Joyful Phoenix Coaching and Consulting.
– Industry regulatory disclosure requirements –
Please see the following pages for more information: (links coming soon)
- Terms of Use
- Terms and Conditions
- Client Privacy Policy
- Disclaimer
- Affiliate Disclosure
- Consent Forms & Referral Forms
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